Frequently asked questions.

  • Great question! We lay out every step on our dedicated “How it Works” page to make it easy and transparent for you.

  • We work with clients across a wide range of design budgets—from $10,000 to over $100,000. Our design services are always complimentary, and clients enjoy exclusive discounts on the items they purchase.

  • Not at all. Our goal is to create spaces you'll love, tailored specifically to your style and needs. We select from a very large variety of quality brands based purely on what's best for you.

  • Absolutely not. We work with a wide range of brands across all price points. You’ll recognize many names, and we’ll introduce you to some wonderful new ones. Plus, working with us means you'll gain access to exclusive discounts, making great design even more affordable.

  • We’re confident you'll love our designs—but if something doesn’t feel quite right, we'll gladly revise our suggestions until you're happy. Ultimately, there's no obligation to purchase or use any of our recommendations.

  • Typically, a consultation covering about 3–4 rooms will take approximately 1–3 hours. During this time, we'll discuss your vision, understand how you use your space, and take detailed measurements and photographs. Most of our creative magic happens afterward, back at our design office, as we prepare your custom presentation.

  • We get right to work! Typically, your personalized design will be ready to present about one week after your home visit. We'll coordinate with you to schedule a convenient time to visit our office, where you can experience colors, materials, and samples in person, bringing your interior design vision to life.

  • We understand you're eager to get started, so we strive to schedule consultations as quickly as possible—usually within 10 business days. Your time and enthusiasm matter greatly to us!

  • We know—professional interior design services at no cost almost sounds too good to be true. Here's our secret: Think of us as your personal "home design concierge." The interior design industry—including popular brands like RH, Arhaus, Crate & Barrel, West Elm, and other exceptional brands you may not yet know—offers trade discounts to professional designers. By bringing these top-tier brands directly to wonderful clients like you, we earn compensation from manufacturers, enabling us to provide premium design services to you completely free of charge while passing along exclusive savings.

  • We do everything possible to ensure a smooth and flexible return process for our clients. Our return policy matches the terms set by the manufacturer or supplier of your purchased item. We carefully choose suppliers known for reasonable and client-friendly return terms, keep our information about these policies up to date, and clearly communicate return details to you before completing any purchase.

  • Absolutely—they’re exceptional.

    Our designers are not only experienced and highly trained, but they also bring warmth, creativity, and a deep respect for your vision. Clients consistently tell us that working with our team is the best part of their home transformation. And because our services are complimentary, the value they deliver is unmatched.